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Global Service Jam 2019

Event Details


hours of jaming


creative minds


of great ideas

What is it all about?

The Global Service Jam is a non-profit volunteer activity organised by an informal network of service design afficionados, who all share a common passion for growing the field of service design and customer experience. The Jam has a staff of none and a budget of nearly nothing.

Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean. A small river named Duden flows by their place and supplies it with the necessary regelialia.


Day 1
Topic Announcement
Group forming
Day 2
Understanding the problemBrainstorm ideas
Day 3
Refining the Ideas
Present to the crowd

Sprint Result